Shipping Policy

At NextWear, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy before placing your order.

Order Processing

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales, promotions, or peak seasons, processing times may be slightly longer.

Delivery Time

Estimated delivery times within Pakistan:

Major Cities: 2–4 business days
Other Cities & Remote Areas: 3–7 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout.
Free shipping may be offered on selected promotions or minimum order values. Any applicable offer will be displayed during checkout.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most locations in Pakistan.

Please ensure someone is available at the delivery address to receive the parcel and make the payment.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via WhatsApp, SMS, or email (where applicable), allowing you to track your shipment.

Delivery Attempts

Our courier partner will usually make more than one delivery attempt. If the parcel cannot be delivered due to an incorrect address, unavailable recipient, or repeated failed attempts, the order may be returned to us.

Incorrect Shipping Information

Please ensure that your shipping address, phone number, and other delivery details are accurate before placing your order.

NextWear is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

Damaged Package

If your parcel appears damaged upon delivery:

Check the package before accepting it.
If the product is damaged, contact our customer support within 24 hours of receiving your order.
Please provide clear photos of the package and the product to help us resolve the issue promptly.

Shipping Delays

While we strive to deliver every order on time, delays may occur due to:

Severe weather conditions
Public holidays
Courier operational issues
High order volumes during promotional campaigns

We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support through our Contact Us page, WhatsApp, or email.

Thank you for shopping with NextWear. We appreciate your trust and look forward to serving you with a smooth shopping experience.